Monday – Friday Saturday
8:00 AM to 5:00 PM 8:00 AM to 12:00 Noon
Phones are answered Monday through Friday from 8:00 AM to 12 Noon and 1:15 to 5:00 PM.
On Saturday the phones are answered from 8:00 AM to 12 Noon.
Our Saturday clinic is for emergent sickness only. This clinic is not for chronic problems. If symptoms have
been ongoing for several days this should be addressed during our weekday office hours.
If you should need to cancel a scheduled well visit or consultation appointment notify our office 24 hours in
advance in order that we may accommodate families who are on a waiting list for an earlier appointment.
Appointments missed are considered no-show appointments. Our office policy is 3 or more no-shows are
considered grounds for dismissal from the practice.
If you are going to be more than 30 minutes late, call our office so we can reschedule your appointment for a
more convenient time.
Sick appointments are scheduled as same day appointments only.
Well Visit Appointments
We recommend scheduling well visits 4 to 6 weeks in advance. This assures your child will have their well
visit and immunizations on time.
We have a physician on-call 7 days a week for emergency calls only. If you have a routine question, please
call during office hours. If you need medication dosages please call you local 24-hour pharmacy or your
insurance nurse line.
Please allow our office 48 hours for medication refills. Medication refills will only be filled during our
normal business hours listed above. The on-call physician will not fill standard, non-urgent refills after
Medical Records / Shot Records / School Forms
Our office has 15 business days to release your child’s medical records. Please give our office 48-72 hours
for your immunization records and 5-7 business days for your school records, camp forms and sports
physical forms. It is also helpful if you provide us with the name, address, phone number and fax number of
the person who needs this information.